Head of Social Media Insights - Digital Media Services - London SE1

Digital Marketing

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London, SE1

Digital Media Services UK Ltd.

Who We Are

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences. Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are part of the AKA Group of agencies.

What We Do

We are an end-to-end digital media agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

The Opportunity for You

We are looking for an experienced dynamic, independent professional with strong analytical and excellent communication skills.

As Head of Social Insights, you will be responsible for delivering reporting to our clients as well as developing DMS’s social strategy and over-seeing the continued growth of the department.

You must be passionate about analytics & data-driven strategies, with strategic & critical thinking, combining a great understanding of technology & social media with business skills.

You will have experience in all aspects of social media campaigns and implementations and would ideally have agency experience.

The Role

  • Generate insights reports, gathering social media data to provide concise reports, and analyse conversations
  • Manage a team of social media analysts to help deliver insights to our clients
  • Work closely with the senior management to deliver continued commercial growth of the Social Insights department, identifying opportunities and meeting sales objectives
  • Oversee and help to maintain the DMS social channels which will include writing thought-leadership content and community management
  • Day-to-day management of key clients

Skills Required

  • Strong experience in research & analytics, managing data projects within a digital/social media team
  • Knowledge of latest social media listening tools such as NetBase, Crimson Hexagon and Brandwatch
  • Excellent verbal and written communication skills
  • Comfortable presenting and pitching to clients
  • An understanding of Google Analytics and content management tools
  • Experience of managing and mentoring a small but growing team
  • Excellent interpersonal skills
  • Working to strict deadlines


  • Ability to knowledge share on a continuous basis as we continue the internal learning culture we currently have in place within the department
  • An interest in movies and the film industry
  • An ability to understand another language would be useful in this role although not essential
  • CIM Diploma or an equivalent degree in marketing

This is a great opportunity for someone who wants to have a real influence on a growing and increasingly important part of our business. If you are a confident, self-starter who can take an established team to the next level then this could be the role for you.


Salary circa: £40k+ depending on experience

How to Apply

Please send us your CV and cover letter telling us why you would like to work with us.

Job Type: Full-time

Salary: £40,000.00 /year

Required experience:

  • Social Media: 4 years

» Apply Now

Please review all application instructions before applying to Digital Media Services.